In the fall of 1999, the greatest management thinker of the 20th century, Peter Drucker, was asked what he considered to be the most important leadership skill for the 21st century leader.
Drucker’s one-word response: “Listening.”
Listening is arguably the single most important skill for any leader, and all too often we merely pay lip service to it. But one of the greatest leadership teams ever assembled, the apostles of Jesus, knew how critical great listening was to their ultimate success.
Here is a short 5-step case study that includes the incredible ROI they received for their great listening.